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Table 6-1 Trouble Shooting Guide (Continued)
PROBLEM POSSIBLE CAUSE REMEDY/REFERENCE
Not enough steam movement in
compartment. Hot water connected to
condenser line.
Make proper connections. See note #3.
Condenser water turned OFF. Turn ON water to condenser.
Pans too close to the bottom of the
cabinet.
Put pans in racks near top of cabinet.
Steam generator scale buildup. Descale steam generator with Cleveland
Range approved descaler.
Compartment over loaded with too
much food.
Put less food into pan. Use fewer pans
Food is frozen. Increase cooking times for frozen food.
Voltage too low for unit. See note #4.
Food is being cooked in covered solid
pans.
Remove covering. Steam must have direct
access to the food for cooking to take
place, use perforated pans.
Suggested cooking times are usually
listed for cooking at sea level.
Extend cooking times for altitudes above
2500 feet.
Food takes too long to
cook.
To verify the steamers
proper operation, see
note #6.
Inoperative controls or heating
element.
(21CET16 and 24CEA10 only)
See note #1.
Steam generator scale builds up. Descale steam generator with Cleveland
Range approved descaler. See note #6.
Inoperative controls or heating
element.
(21CET16 & 24CEA10 only)
See note #1.
Reduced steam flow into
cooking compartment
Voltage too low for unit. See note #4.
Solid particles have partially blocked
the drain valve open.
Blowdown unit to rinse drain. The unit has
to be descaled with a Cleveland Range
approved descaler as soon as possible. If
condition persists, see note #1.
Condenser valve is bad. See note #1.
Water coming from drain
even when not cooking.
Drain valve is bad See note #1.
If unit is new, or has just been
descaled
Press switches to reset descale timer.
Unit needs descaling Descale unit with Cleveland Range
approved descaler. After descaling is
completed, press switch to reset descale
timer.
Descale Required
Indicator is lit.
Note: Switch does not
descale unit, it is just a
reminder that steamer
must be descaled
every 4-6 weeks.
Bad or improperly set descale timer. See note #1.
Water level probes are dirty and are
not sensing properly.
Turn OFF the water supply to the steamer
and descale the unit manually with
Cleveland Range approved descaler by
filling the unit with descaler and water
through the descaling port. If the condition
persists see note #1.
Water is flowing out of
the steam ports into the
cooking compartment
Inoperative controls or solenoid. See note #1.
Timer fuse has blown (Electronic timer
models only).
See note #1.ON/OFF switch light on
and steamer does not
make steam in timed
mode.
Inoperative timer control or damaged
wiring.
See note #1.
(Continued on next page)