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c. Warranty Service and Freight Costs. Service on Model LR-01 Pellet Stove Heaters and Inserts will be
provided by any Country Flame authorized dealer or distributor. If there is no authorized dealer or
distributor in the original retail purchaser’s area, the original retail purchaser may notify Country Flame
Technologies at 900 George Street, Marshfield, Missouri, 65706 of any defect by providing the following
information:
i. Serial Number of the Model LR-01 Pellet Stove Heater and Insert:
ii. The original date of purchase
iii. The date of installation, and
iv. A description of the nature of the defect of problem
If service is required, the original retail purchaser must send the product or component freight or postage
prepaid to Country Flame or a designee of their choice. Country Flame will not pay freight or postage
costs relating to products or components returned for warranty service.
d. Repairs. All repairs made by Country Flame or its authorized dealers or distributors will be to the original
manufacturing specifications.
e. Cost of Repair of Replacement. Country Flame will repair, or at its option, replace the defective products
or components pursuant to the conditions set forth above. The original retail purchaser is responsible for
payment of any costs and expenses of disassembly, removal and reinstallation of any defective product or
component and any other services involved. None of such costs or expenses are covered by this warranty
and Country Flame is not liable for any of them.
5. Limit on Damages. In no event shall Country Flame be liable for damage to property, lost profits, injury to
goodwill, or any other special, incidental or consequential damages resulting from any defective Model LR-01 Pellet
Stove Heater and Insert or any breach of the above express warranties. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
6. Limitation of Implied Warranties. Country Flame expressly limits all implied warranties. INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO ONE
YEAR FROM THE DATE OF PURCHASE. Some states do not allow limitations of how long an implied warranty
lasts, so the above limitations may not apply to you.
7. Legal Rights. This warranty gives you specific legal rights, and you may also have other rights, which vary from
state to state.
8. No Other Warranty – These Remedies are Exclusive. Unless otherwise explicitly agreed in writing, it is
understood that this is the only warranty given by Country Flame, and Country Flame neither assumes nor
authorizes anyone to assume for it any other obligations or liability in connection with this Country Flame Heater
and Insert product.
9. Additional Information. If you wish to obtain additional information or resolve questions concerning the
interpretation of any warranties of Country Flame, please write:
Country Flame Technologies
900 George Street
Marshfield, Missouri 65706