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If for any reason you are not able to resolve
difficulties with your DKEC using the
Troubleshooting section of the Owners Manual,
please contact Customer Service for assistance
at 1-866-497-3888.
Customer Service will make every effort to assist
you in resolving any difficulties you may be
having. If the problem is deemed to be hardware
related, you may be transferred to the Technical
Support Center. The hardware warranty is listed
below for your reference. This limited warranty
is the only warranty provided with respect to the
hardware, and Dacor offers no other warranty
terms.
DACOR HARDWARE
This DKEC model product, as configured
and supplied by Dacor and delivered new, in
the original carton to the original consumer
purchaser, is warranted by Dacor, against
manufacturing defects in materials and
workmanship for a limited warranty period of:
One (1) Year Parts and Labor
This limited warranty begins on the original
date of purchase * and is valid only on products
purchased and used in the United States and
Canada. To receive warranty service, the
purchaser must contact Dacor. Warranty service
can only be performed by an authorized service
center. The original dated bill of sale must be
presented upon request as proof of purchase. An
authorized technician will provide removal and
re-installation of the product or a replacement
product of the same model if the repair cannot
be completed in the purchaser’s home.
Product Warranty
The United States Federal Communications
Commission (in 47 CFR 15.105) has specified
that the following notice be brought to the
attention of users of this product:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or TV reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by
one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and the receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
FCC Statement
Dacor will repair or replace this product, at our
option and at no charge as stipulated herein,
with new or reconditioned parts or products if
found to be defective during the limited warranty
period specified above. In the event that a
problem with the unit cannot be resolved via
telephone support, a service technician will be
dispatched to affect a repair. Replacement parts
and products will be covered by the remaining
original warranty, or ninety (90) days, whichever
is longer.
Dacor’s obligations with respect to software
products distributed by Dacor under the DKEC
brand name are set forth in the applicable end
user license agreement. Non-Dacor hardware
and software products are not covered by any
Dacor warranty.
This limited warranty solely covers product repair
or replacement due to manufacturing defects
in materials and workmanship encountered
in normal use of this product by end users.
This limited warranty does not apply to other
defects, damages, or injury of any kind or
nature, including without limitation: product
damage which occurs in shipment, delivery and
installation; applications and uses for which this
product was not intended; products with altered
product or serial numbers; cosmetic damage or
exterior finish; accidents, abuse, neglect, fire,
water, lightning or other acts of nature; use of
products, equipment, systems, utilities, services,
parts, supplies, accessories, applications,
installations, repairs, external wiring or
connectors not supplied or authorized by Dacor,
which damage this product or result in service
problems; incorrect electrical line voltage,
fluctuations and surges; customer adjustments
and failure to follow operating instructions,
cleaning, maintenance and environmental
instructions that are covered and prescribed
in the instruction book; product removal or
reinstallation by the consumer; reception
problems and distortion related to noise, echo,
interference or other signal transmission and
delivery problems; LCD Panel brightness related
to normal aging, or burned-in images. Dacor
does not warrant uninterrupted or error-free
operation of the product.
THERE ARE NO EXPRESS WARRANTIES
OTHER THAN THOSE LISTED AND
DESCRIBED ABOVE. DACOR EXPRESSLY
DISCLAIMS ANY AND ALL OTHER
WARRANTIES, EXPRESS AND IMPLIED,
INCLUDING WITHOUT LIMITATION
ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IF ANY WARRANTY
SHALL BE IMPLIED AT LAW REGARDLESS OF
THIS DISCLAIMER, THE LENGTH OF SUCH
IMPLIED WARRANTY SHALL BE LIMITED
TO ONE YEAR. NO OTHER WARRANTY OR
GUARANTY GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS
PRODUCT SHALL BE BINDING ON DACOR.
DACOR SHALL NOT BE LIABLE FOR LOSS
OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS,
OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE OR INABILITY TO USE
THIS PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM
IS BASED, EVEN IF DACOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF
ANY KIND AGAINST DACOR BE GREATER
IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT SOLD BY DACOR AND
CAUSING THE ALLEGED DAMAGE. WITHOUT
LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR
LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO
OTHERS AND THEIR PROPERTY ARISING
OUT OF THE USE, MISUSE OR INABILITY
TO USE THIS PRODUCT SOLD BY DACOR.
THIS LIMITED WARRANTY SHALL NOT
EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT,
IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on
or exclusions of an implied warranty, or
the exclusion or limitation of incidental or
consequential damages, so the above limitations
or exclusions may not apply to you. This
warranty gives you specific legal rights, and you
may also have other rights that vary from state
to state.
* For DKEC models that are built into homes
and provided to end-users as part of the
homebuilder’s offering, the warranty period
begins when the end–user/owner takes
possession of the property. In all other cases,
the date of purchase will be the invoice date.
To obtain warranty hardware service, please
contact Dacor Customer Service at
1-866-497-3888.