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Before you call for service or assistance ...
Check the things you can do yourself. Refer to the installation instructions and your user guide
and check that:
1
Your product is correctly installed.
2
You are familiar with its normal operation.
3
If the circuit breaker tripped or the fuse blown.
4
If there is a power outage in the area.
If after checking these points you still need assistance, please contact your local DCS authorized
service agency or DCS Customer Care Representative for warranty service. Our number is (888)
281-5698. Please have the following information ready before you call:
• Model Number (can be found below the control panel on the left-hand side of the oven frame,
refer to Installation instructions)
• Serial Number (can be found below the control panel on the left-hand side of the oven frame,
refer to Installation instructions)
• Date of installation
• A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your
satisfaction, please email us at support@dcsappliances.com or write:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
www.dcsappliances.com