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Limited warranty
LIMITED WARRANTY
When you purchase a new DCS built-in wall oven you automatically receive a One year Limited
Warranty covering parts and labor for the entire product, and a Ten year Limited (parts only)
Warranty on the porcelain oven cavity and porcelain inner door panel for servicing within the
48 mainland United States, Hawaii, Washington D.C. and Canada. In Alaska the Limited Warranty
is the same except that you must pay to ship the Product to the service shop or the service
technician’s travel to your home. Products for use in Canada must be purchased through the
Canadian distribution channel to ensure regulatory compliance.
FISHER & PAYKEL UNDERTAKES TO:
Repair without cost to the owner either for material or labor any part of the Product, the serial
number of which appears on the Product, which is found to be defective. In Alaska, you must
pay to ship the Product to the service shop or for the service technician’s travel to your home.
If the Product is installed in a motor vehicle, boat or similar mobile facility, you must bring it to
the service shop at your expense or pay for the service technician’s travel to the location of the
Product.
If we are unable to repair a defective part of the Product after a reasonable number of attempts,
at our option we may replace the part or the Product, or we may provide you a full refund of the
purchase price of the Product (not including installation or other charges).
This warranty extends to the original purchaser and any succeeding owner of the Product for
products purchased for ordinary single-family home use. All service under this Limited Warranty
shall be provided by Fisher & Paykel Appliances Inc. or its Authorized Service Agent during
normal business hours.
HOW LONG DOES THIS LIMITED WARRANTY LAST?
Our liability under this Limited Warranty for the entire product expires One year from the date of
purchase of the Product by the first consumer. Our liability under this Limited (parts) Warranty
for the porcelain oven cavity and porcelain inner door panel expires Ten years from the date of
purchase of the Product by the first consumer.
Our liability under any implied warranties, including the implied warranty of merchantability
(an unwritten warranty that the Product is fit for ordinary use) also expires One year (or such
longer period as required by applicable law) from the date of purchase of the Product by the first
consumer. Some states do not allow limitations on how long an implied warranty lasts, so this
limit on implied warranties may not apply to you.
THIS WARRANTY DOES NOT COVER:
A. Service calls that are not related to any defect in the Product. The cost of a service call will be
charged if the problem is not found to be a defect of the Product. For example:
1. Correct faulty installation of the Product.
2. Instruct you how to use the Product.
3. Replace house fuses, reset circuit breakers, correct house wiring or plumbing, or replace
light bulbs.
4. Correct fault(s) caused by the user.
5. Change the set-up of the Product.
6. Unauthorized modifications of the Product.
7. Noise or vibration that is considered normal, for example, drain/fan sounds, regeneration
noises or user warning beeps.
8. Correcting damage caused by pests, for example, rats, cockroaches etc.