14
Troubleshooting
Problem Possible causes Solution
The device will not switch on The power supply cable is not inserted
correctly
Check that the power supply cable
connector is fully inserted in the
appropriate socket on the back of the
device;thencheckthattheplugis
correctly connected to the power outlet
Espresso coee does not ow out No water in the tank Fill the water tank
Theholesinthelter-holderareblocked Cleantheholesinthelter-holderspouts
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning the
boiler outlet” paragraph (page 13)
Espresso coee drips from the edges of
thelter-holderinsteadofthroughthe
holes
Thelter-holderisnotcorrectlyinserted
or is dirty
Attachthelter-holdercorrectlyand
handle to the right until aligned to the
CLOSEposition
The espresso boiler gasket has lost
elasticity or it is dirty
Havetheespressoboilergasketreplaced
at a service center
Theholesinthelter-holderspoutare
blocked
Cleantheholesinthelterholderspouts
Thelter-holderdoesnothookontothe
device
Toomuchcoeewaspouredinthelter Usethemeasureprovidedandmakesure
tousethecorrectlterforthetypeof
preparation desired.
Loudpumpnoise The water tank is empty Fill the tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve on
the bottom
The coee cream is clear (it ows quickly
from the spout)
The ground coee has not been
suciently pressed
Increasepressingofthegroundcoee
Not enough ground coee Increasetheamountofgroundcoee
Thecoeeisnotgroundnelyenough Onlyusecoeegroundspecicallyfor
espresso coee machines
Incorrecttypeofgroundcoee Change the quality of the ground coee
Aftercoeedelivery,thecoeelterre-
mains attached to the boiler outlet
Insertthelter-holderagain,then
remove it.
After the coee has been prepared, the
pod or coee powder remains attached to
the boiler outlet
Re-insertthelter-holder,delivercoee,
removethelter-holder.