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Problem Possible solution
The flame colour is
orange/yellow.
Due to the design of the burner the flame can
appear to be orange/yellow (flame disturbance) in
certain areas of the burner this is a natural
occurrence.
The burner is not igniting
or only partially lighting.
Check that the burner is dry and that food spillage
or cleaning fluids are not present on the burner.
This can be dried with a cloth and stubborn marks
cleaned away with a dry nylon brush (old
toothbrush etc.)
The burner sounds noisy. It is natural for the burners to emit noise as the gas
is being drawn through the burner and may reduce
as they heat up.
The burner is emitting a
popping sound.
This is a natural occurrence when the burner is
alight and does not affect the performance of the
burner.
Noise. It is normal for some metal parts on the cooker to
produce noise when in use, this is due to expansion
and contraction when heating up and cooling down.