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45
Troubleshooting
Ice & Water models only
Problem Possible causes What to do
Water has poor
taste/odor.
Refrigerator not used for an
extended period.
Dispense 10 qt (10 L) of water so fresh
water supply is replenished.
Water dispenser
does not work.
Water supply turned off or not
connected.
Turn water on.
Press dispenser for 2 minutes to remove
trapped air from water line and to fill
the water system.
Supply line may be blocked.
On first installation there may be
air in water system.
Check supply for kinks or leaks.
To remove air, run 3qt (3L) of water
through the dispenser.
Filter may be blocked and need
replacing.
Replace filter (see back of this booklet
for Customer Care contact details).
DISPENSER LOCK activated.
Press and hold the
button for
4seconds.
Water frozen in tank. Increase temperature to a warmer
setting in fresh food compartment
andfreezer.
Water in first glass
is warm.
Water dispenser not used for
extended period.
Discard first glass of water dispensed.
Tank capacity used recently. Allow water time to cool.
Filter warning light
is flashing.
Filter needs replacing. Replace filter as soon as possible (refer
to pages 26 – 27).
Drips overflow
drip-shelf.
Air trapped in tank. Flush 3qt (3L) water through dispenser,
stopping intermittently.
New filter installed. Flush 10qt (10L) water through filter
and then 3qt (3L) through dispenser.
Water flow rate has
slowed down.
Filter cartridge is restricted. Replace filter as soon as possible (see
pages 26 – 27).
Ice buildup
inside freezer
compartment.
Freezer door not closing tightly. Arrange items in freezer so door can
close tightly.
Check and clean door gasket seal.
Ice maker makes
unfamiliar sounds
or seems too loud.
Normal ice maker operation. Refer to refrigerator sounds (refer to
page41).
Ice boost function
not increasing rate
of ice production.
Ambient temperature very warm.
Refrigerator is in high usage.
Minimize door openings.
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CA