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Troubleshooting
If you can’t find an answer to your problem in the chart below, or if the problem cannot be fixed,
you will need technical help. Contact your Authorised Service Centre or Customer Care.
Problem Possible cause What to do
The oven is not
heating and the
oven light is off.
No power supply to the
oven.
Check that the oven is connected to the power
supply and the power is turned on. If it is and
the oven still doesn’t work, there may be a
power failure in your home or area.
Models with analogue 120’
timer: the oven has not
been set to manual mode.
Set the oven to manual mode by turning the
timer knob clockwise to the
symbol.
Models with electronic
clock: the clock has not
been set.
Set the clock. See ‘Oven controls and setting
the clock’ for instructions.
Electronic clock
models: 0
.
00 is
flashing in the clock
display and the
oven will not work.
The power to the oven
has been turned on or
restored after a power
failure.
Set the clock. See ‘Oven controls and setting
the clock’ for instructions.
The oven light does
not come on, but
the oven is heating.
The light bulb has blown. Replace the bulb. See instructions in ‘Care and
cleaning’.
Condensation:
droplets of water in
or around oven (e.g.
on control panel,
oven door, rubber
seal framing the
cavity, surrounding
cabinetry).
Food has high moisture
content or local climate
(temperature, humidity) is
contributing to
condensation.
Some condensation is normal. You can wipe
the droplets off with a soft cloth.
Fan noise and
ventilation air are
coming from the
oven both during
and after use.
A cooling fan in the oven
runs to keep the oven
door and control panel
cool at all times. It may
continue to run after the
oven has been turned off.
This is normal and requires no action.
Uneven baking
results.
Oven not properly
preheated.
Put the food in the oven only when the
temperature indicator light has gone out.
Incorrect function,
bakeware, cooking time,
or shelf position.
See ‘Baking charts’ for recommendations.