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Troubleshooting
Problem Possible cause What to do
Baking too
brown on top
Oven not preheated. Always preheat the oven until the
temperature indicator light goes out. FAN
BAKE and BAKE take approximately 15-20
minutes to preheat. FAN FORCED preheats
in approximately 13-17 minutes.
Baking tins too large for the
recipe.
Use correctly sized baking tins.
Baking tins not evenly
spaced on the shelves.
Stagger baking tins so that there’s at least 3
cm between the tin and the oven wall. This
is to allow hot air and radiant energy to
circulate better.
Baking not evenly sized on
trays eg scones and biscuits.
Make items in a batch the same size and
shape and space them evenly over the
trays.
Shelf position too high for
specific function.
Lower shelf position by one.
Baking at too high a
temperature.
Lower the temperature.
Baking too
brown on
bottom
Baking tins too large for the
recipe.
Use correctly sized tins.
Position of shelf too low in
the oven.
Cook one shelf higher.
Opening the oven door
frequently during baking.
Do not open the door until at least 3/4 of
the cooking time has passed.
Baking temperature too
high.
Lower the temperature.