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42
Troubleshooting
Problem Possible causes What to do
Slow ice cube
freezing.
Door may have been left ajar. Close door.
Freezer compartment too warm. Turn temperature to a colder setting
(refer to page 19 for Ice & Water models
or page 26 for non-Ice & Water models).
Water has poor
taste/odor.
Refrigerator not used for an
extended period.
Dispense 10 qt (10 L) water so fresh
water supply is replenished.
Water dispenser
does not work.
Water supply turned off or not
connected.
Turn water on.
Press dispenser for 1 minute to remove
trapped air from water line and to fill
the water system.
Supply line may be blocked.
On first installation there may be
air in water system.
Check supply for kinks or leaks.
To remove air, run 3 qt (3 L) of water
through the dispenser.
Filter may be blocked and need
replacing.
Replace filter (see back of this booklet
for Customer Care contact details).
Dispenser lock activated.
Hold down the
button for 2 seconds.
Water frozen in tank. Increase temperature to a warmer
setting in fresh food compartment and
freezer.
Water in first glass
is warm.
Water dispenser not used for
extended period.
Discard first glass of water dispensed.
Tank capacity used recently. Allow water time to cool.
Filter warning light
is flashing.
Filter needs replacing. Replace filter as soon as possible (refer
to pages 22 – 23).
Drips overflow
drip-shelf.
Air trapped in tank. Flush 3 qt (3 L) water through
dispenser, stopping intermittently.
New filter installed. Flush 3 qt (3 L) water through filter and
then 3 qt (3 L) through dispenser.
Water flow rate has
slowed down.
Filter cartridge is blocked. Replace water filter as soon as possible
(refer to pages 22 – 23).
Taste or odor in ice
cubes.
Transfer of odor/taste from
strong smelling foods.
Wrap or cover strong smelling foods.