Filter
Top Products
22
Service
In case of malfunction, contact a Franke Technical Service Centre (see attached list).
Do not call in unauthorised technicians.
When contacting the Service Centre, quote the following information:
–Type of fault;
– Appliance model (Art.);
– Serial number (S.N.);
This information is given on the appliance dataplate on the warranty certificate.
Safety warnings
Always contact a qualified technician in the following conditions:
To ensure safe, efficient operation of the appliance:
• always have the appliance serviced by a Franke Authorised Service Centre
• always insist on the use of original spare parts
• The appliance is designed for non-professional, domestic use; do not attempt to
modify its specifications.
• The dataplate is marked with symbols indicating the countries for which the
instructions apply
• The electrical safety of the oven is only guaranteed when the appliance is effectively
earthed, as required by established legislation.
• Do not touch the heating elements or the door when the oven is on, as they
reach very high temperatures. Keep children away from the oven when it is in
use.
Do not allow children to touch:
- the controls or the appliance itself;
- the packing elements (bags, polystyrene, staples, etc.);
- the oven in use, and immediately after use, while it is still hot;
- the appliance when not in use (at which time the otherwise hazardous components are
no longer a source of risk).