Troubleshooting Tips
40
Before you call for service…
Problem Possible Causes What To Do
Ice cubes have Food transmitting odor/taste • Wrap foods well.
odor/taste to ice cubes.
Interior of refrigerator • See Care and cleaning.
needs cleaning.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.
Freezer control not set • See About the controls.
cold enough.
Refrigerator has odor Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. • See Care and cleaning.
Moisture forms on Not unusual during • Wipe surface dry and reset the refrigerator control
outside of refrigerator periods of high humidity. one setting colder.
• Turn off Energy Saver mode.
Moisture collects inside Too frequent or too • This is normal.
(in humid weather, air long door openings.
carries moisture into
refrigerator when doors
are opened)
Refrigerator or freezer No power at outlet. • Replace fuse or reset the breaker.
compartment light does
Light bulb burned out or loose. • See Replacing the light bulbs.
not work
Door/drawer does not Leveling legs need adjusting. • See Installing the Refrigerator.
close by itself
Hot air from bottom Normal air flow cooling
of refrigerator motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in Food too close to the air vent • Move the food away from the air vent.
the refrigerator at the back of the refrigerator.
Refrigerator control is set • Move the refrigerator control to a warmer
too cold. temperature setting one increment at a time.