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Before You Call for Service
QUESTIONS?
BEFORE YOU CALL FOR SERVICE…
PROBLEM POSSIBLE CAUSE
TOP BURNERS DO NOT • Make sure electrical plug is plugged into a live power outlet.
LIGHT OR DO NOT
• Burner holes on the side or around the top of burner may be clogged. Remove
BURN EVENLY
burners (on models with standard twin burners) or burner heads (on models with
sealed burners) or burner caps on spill-proof models, and clean them with a
sewing needle or twist-tie. Make sure you do not enlarge the holes. On
spill-proof models, check electrode area for burned-on food or grease.
• Make sure the drip pans (on some models) are installed correctly.
• Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions
for Standing Pilot Models in Surface Cooking.
BURNER FLAMES VERY • If range is connected to LP gas, contact the person who installed your range
LARGE OR YELLOW or made the conversion.
SURFACE BURNERS • The oven gas shut-off valve may have accidentally been moved during
LIGHT BUT OVEN cleaning or moving.
DOES NOT
To check the oven gas shut-off valve on standard twin burner models, raise
the cooktop and look for the gas shut-off lever at the extreme right rear corner.
(Standing pilot models do not have a gas shut-off valve on the regulator.)
Follow the directions in box A or B that match your regulator type.
To check the oven gas shut-off valve on sealed burner models, remove the
storage drawer, broiler drawer or kick panel and look for the gas shut-off
lever at the back of the range.
(continued next page)
Lever shown closed.
PULL TO OPEN.
Lever shown closed.
PULL TO OPEN.
AB
Standard Twin Burner Models
Standard Twin Burner Models
GEAppliances.com
Sealed Burner Models
Lever shown
closed.
PULL
TO OPEN.