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Troubleshooting 23
Cause Action
More than one person is connected to the
module console from Onboard Administrator.
Use the Onboard Administrator CLI show interconnect
sessions command to check for active sessions. If an
interconnect session is active, use the clear
interconnect session command to terminate active
sessions on the module.
The download fails after starting to download the
firmware file
Cause Action
The firmware file is not the correct file or is
corrupt.
Obtain the latest firmware file that is specified for this pass-thru
module. See "Downloading a remote firmware image upgrade"
or "Downloading a serial firmware image upgrade" for more
information.
The pass-thru module configuration is corrupt
Cause Action
An error was made when saving the pass-
thru module configuration.
1 Reboot the pass-thru module and reload the factory
settings. This action clears all settings and restores them to
the initial values that were present when the pass-thru
module was purchased.
2 After reloading the factory settings, reconfigure the pass-
thru module settings.
SFP+ transceiver port is disabled
Cause Action
The SFP+ transceiver is not compatible with
the pass-thru module.
Verify the SFP+ transceiver was purchased from HP. To
purchase an SFP+ transceiver from HP, contact an authorized
HP reseller.