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52
TROUBLESHOOTING
Check the following points before asking repair. Contact your dealer or our customer center if the problem still exists after checking them.
FAQ when using for the fi rst time
Control Panel does not respond.
Automatic ice making is not properly performed.
When this happens Please check. This is the cause.
Refrigerator does
not cool well
enough or make
ice when using
for the fi rst time
It takes time to cool in summer or when a lot of foods are stored.
It may take more than 4 24 hours to cool fully immediately after installing.
When using for the rst time, it takes time to make ice because ice making starts after cooling fully.
It may take more than 24 hours to make ice according to the amount of food and the way of
packing it.
Open/close the door quickly and/or minimize the number of times of opening and closing the door.
Allow clearance between each food in each compartment.
Control Panel does
not respond.
Is Button Look selected by using the lock function on the panel for operation?
Pg.38
Is Refrigerator Compartment Door open? Operate after closing it.
Ice cannot be
made at all.
Stored ice rounds.
Ice sticks together.
Ice stuck together
is made.
There is white
impurity in ice.
Ice tray frame
cannot be drawn
Small ice is made.
Projection is
generated on ice.
It takes a long time
to make ice.
There is no ice in
the ice tray.
Is the OFF lamp on the control panel in the Refrigerator Compartment turned off?
Pg.45
Is the water supply container pushed in beyond the "Container set position"?
Pg.44
Is anything other than ice stored in the Ice case?
Pg.45
Ice naturally becomes small or sticks mutually if ice is stored for a long term.
Do you open the door frequently or store a large amount of food at a time? As a result,
temperature in the refrigerator rises and stored ice becomes small or sticks together.
The door or the drawer compartment may not temporarily have been closed completely.
Ice stuck together may be made if the amount of water supplied to the ice tray is not even.
Add water until water level reaches to the "Container-full line" of the water supply container.
Pg.44
If the ice tray is damaged, ice may not be easily separated from the ice tray and ice stuck together
may be made. If same trouble occurs many times, consult your dealer and replace the ice tray.
It is because the ne air bubble in water is contained in ice.
It does not indicate any trouble.
Did you use mineral water to make ice?
Mineral contained in water may freeze and become white impurity in ice. It may remain after
thawing in water, but it is harmless.
Is
QUICK
”
or N
ORMAL
”
display of N
OR
MAL turned on?
Ice tray frame cannot be drawn while making ice with the Automatic ice maker. Turn off the
N
OR
MAL lamp.
If the lamp starts ashing, wait 20 seconds until the lamp is turned off and draw the frame after
that.
Pg.51
Small ice may be made if only a small amount of water remains in the water supply container.
Add water until water level reaches to the "Container-full line" of the water supply container.
Pg.44
It is frozen water collected in the ice tray groove. It does not indicate any trouble.
Do you open the door frequently or store a large amount of food at a time?
Refrigerator may not cool fully.
Minimize the number of times of opening and closing the door until it cools fully.
Allow clearance as much as possible between each stored food.
It may take more than 4 hours to make ice in winter.
Immediately after turning on the ICE MAKER (QUICK/NORMAL) indicator lamp from the state
where
OF
F indicator lamp is on, it may take longer than usual to make ice.
Does any food or package caught in the door prevent the door from closing completely?
Check that there is not any space between the door seal and its contact surface when the door is closed.