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Something not working
If the oven is not working correctly, please
carry out the following checks, before
contacting your local Service Force Centre.
Important! If you call out an engineer to a
fault listed below, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.
Problem Possible cause Possible solutions
The oven is not heating up The oven has not been
switched on
Switch oven on
The clock has not been set Set the current time on the clock
The required settings have not
been set
Check the settings
The oven’s automatic cut-out
has been triggered.
See Automatic cut-out
The house wiring fuse (in the
fuse box) has tripped
Check fuse. If the fuses trip
several times, please call a
qualified electrician
The oven lighting is not operating The oven light bulb is faulty Replace oven light bulb
F11 appears in the clock display The meat probe has short
circuited or the plug of the
meat probe is not firmly in
position in the socket
Insert the meat probe plug into
the socket on the oven side wall
as far as it will go.
A fault code that is not listed
above appears in the clock
display
Electronic fault Switch the appliance off and on
again via the house fuse or the
safety switch in the fuse box. If
it is displayed again, please
contact the Customer Care
Department
If you are unable to remedy the
problem by following the above
suggestions, please contact your
dealer or our extended warranty
administrators on 0870 010 7887 who
will give you the details of your local
repair agent.
Warning! Repairs to the appliance
are only to be carried out by qualified
service engineers. Considerable
danger to the user may result from
improper repairs.
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