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Repairs - After Sales Service
If your appliance is not working correctly; consult the fault
finding guides within this instruction book (Something not
working). If a fault occurs which you can not resolve
through following the advice and information contained
within this instruction manual, the next step is to contact
our extended warranty administrators on
0870 010 7887
They will give you details for your local Service Force
Centre.
Before calling out an engineer, please ensure you have read
the details under the heading "Something Not Working".
When you contact your local Service Force Centre you will
need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of fault.
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance.
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. : ………………………………………………………
PNC : ……...……………………………………….………
S.N. : ……..………………………………………..…..……
Your cooker is covered by a 3 year parts and
labour guarantee (see separate details given
at point of sale). Please retain your purchase
receipt safely for the service engineer to
verify the purchase details.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this product,
and only genuine spare parts should be used. Under no
circumstances should you attempt to repair the machine
your-self. Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning. Contact your
local Service Force Centre. An authorised service engineer
always insist on genuine spare parts.