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B. THE DISPLAY READS "FILL WATER TANK" BUT THERE IS
ENOUGH WATER IN THE WATER TANK.
Reason: The floatation device (Fig.1,4) is stuck or missing.
Solution: Clean the water container and make sure the floatation
device moves freely.
Solution: Within the water tank is a small compartment (like a
mouse trap). Inside is a small black floatation device. On top is a
small clear see-through plastic cover. This small plastic cover is
missing and the floatation device is outside of the small com-
partment. Check if you can find both pieces inside the water
tank and put it back together. If you cannot find the pieces call
1-800-220-5701. We will send the pieces
FREE OF CHARGE.
C. INSUFFICIENT FROTHED MILK PRODUCTION
Reason: Milk is initially not cold enough or your milk is not
suited for thick frothing.
Solution: Make sure milk is cold. Use a different type of milk.
Skim milk will produce the thickest and longest lasting froth. Full
fat milk will produce less thick froth.
Reason:
The components of the frothXpress are not assembled
properly, or the components are clogged with hardened milk, or
one or more of the components are missing.
Solution:
a. Remove frothXpress. Check that steam comes out of the
steam nozzle. Place a cup underneath the steam nozzle and
use the milk function (chapter 10e).
CAUTION: hot steam is
dispensed from the steam nozzle.
If no steam is released stop the milk function and use a
needle to clear blockage inside the steam nozzle.
b. Clean all frothXpress parts and assemble properly (chapter 15.5).
c. If any parts are missing call: 1-800-220-5701.
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;
NO BEANS ARE GROUND
Reason: A stone or object is blocking the burr grinder.
Solution: See chapter 15.2.
E. THE REMOVABLE DRAWER (Fig.1, 18) DOESN’T COME OUT
Reason: The internal used coffee disposal chute did not retract.
Solution: Turn off the machine. Wait a minute. Turn machine on
and wait until it stops making any noise. Now try to pull out the
drawer. If this does not work, turn the machine off. Now pull the
drawer out with some force. You will feel some resistance. When
the drawer is out you will see that the back wall of the used cof-
fee container (Fig.1,16) is missing.
Reach into the machine and retrieve the back wall (it is a small
black flexible piece). Set the used coffee container aside and
insert the drawer (without the used coffee container) into the
machine. Turn the machine on. Wait until all noise has stopped.
The disposable chute should retract. Remove the drawer,
replace the used coffee container and insert it back into the
machine. Check if the drawer comes out easily.
20. SUPPLIES
The following supplies are necessary to keep your machine in
good working order:
• Clearyl Water Filter Cartridge (one included).
Model #64553; the machine will remind you automatically.
Tip: If you brew 10 cups a day you need about one Clearyl
cartridge per month. Always keep extra cartridges available.
36.