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Before You Call (co.ti.ued)
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Control pads far Sensor Cooking, One-
* The oven door was opened and closed without initiating a cooking cycle within
Touch Cooking, and Defrost will nat
three minutes. Touch Stop to resume normal pad operation.
operate.
Microwave oven light does not come
• If one of those situation appear please check the electrical outlet, fuse and/or
on. Cooling fan does not work.
circuit breaker. If they are functioning properly, contact Sears Part & Repair. A
Turntable does not rotate. Water in a
microwave oven should never be serviced by a "do-it-yourself" repair person.
cup in microwave does not warm.
My popcorn is not popping completely ° Always use the popcorn/bacon tray provided with the unit to cook popcorn.
when using my microwave Do not place microwave popcorn directly on the metal turntable as metal on
metal may produce sparking.
A fan always comes on when I use my ° This is normal. This appliance isequipped with a blower which keeps all internal
microwave oven components at a cool temperature. The blower may keep running even if the
oven has been turned off, until the components have cooled down.
Faulty Installation ° Place oven rack in center of oven. Place a level on the oven rack. Contact
Entire appliance does not
operate
installing agent if rack and cabinet cutout flooring are not level.
° Kitchen cabinet misalignment may make oven appear to be not level. Be sure
cabinets are square and level. Contact cabinet maker to correct problem.
° The time of day is not set. The time of day must first be set in order to operate
the oven. See "Setting clock at power up" in the Getting Started section.
° Be sure electrical cord is securely connected into the electrical junction box.
° Cord/plug is not installed and/or connected. Cord is not supplied with oven.
Contact your dealer, installing agent or authorized servicen
° Service wiring is not complete. Contact your dealer, installing agent or
authorized service agent.
° Electrical power outage. Check house lights to be sure. Call your local electric
company for service.
° Short in cord/plug. Replace cord/plug.
° Controls are not set properly. See instructions to set the controls.
° House fuse has blown or circuit breaker has tripped immediately following
installation.
Oven does not operate
Oven light does not work
° House fuse may not be fully engaged. Check fuse and screw or engage circuit
breaker securely.
° Be sure the oven controls are set properly for the desired cooking feature.
See Lower Oven Operating Instructions in this Use & Care Guide or read the
instructions "Entire appliance does not operate" in this checldist.
° Replace or tighten bulb. See Changing Lower Oven Light section in this Use &
Care Guide.
° Electrical power outage. Check house lights to be sure. Call your local electric
company for service.
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