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Before You Call
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Oven Control Beeps and Electronic control has detected a fault condition. Press STOP to clear the display and
Displays any F code error stop the beeping. Reprogram the oven. If a fault reoccurs, record the fault number. Press
(example F|I). STOP and call Sears or another qualified servicer.
"d-O" isdisplayed. The door was left open and controls set for self-cleaning cycle. Close the door and push
STOP pad.
Faulty installation. Range not Place oven rack in center of oven.
leveled. Bad cooking results. Place a level or a marked glass measuring cup filled with water on the center of the
oven rack.
If the water level is uneven, adjust the leveling legs of the unit (refer to the installation
instructions for leveling the range).
If the level is still uneven, contact an installing agent to adjust the cabinet cutout
flooring.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets
are square and level. Contact cabinet maker to correct problem.
Oven light does not work. Burned-out or loose bulb. Follow the instructions under Changing Oven Light to replace
or tighten the bulb.
Fan noise during cooking A cooling fan may automatically turn on and off to cool internal parts. This is normal,
operation, and the fan may continue to run even after oven is turned off.
Surface burners do not light. Surface control knob has not been completely turned to LITE. Push in and turn the
surface control knob to LITE until burner ignites and then turn the surface control knob
to the desired flame size.
Burner ports are clogged. Clean burners. See "Cleaning the Burner Grates, Burner Caps
and Burner Heads" under General Cleaning.
Range power is disconnected from outlet. Be sure cord is securely plugged into the
outlet.
Electrical power outage.
Be sure the gas supply to the range is turned "ON".
Surface burner flame burns haft Burner ports or slots are clogged. With the burner off:, use a small-gauge wire or needle
way around, to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate
until flame is full. Dry the burners thoroughly following instructions under General
Cleaning.
Surface burner flame is orange. Dust particles in main line. Allow the burner to operate a few minutes until flame turns
blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
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