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11
troubleshooting guide
P
roblem Cause Solution
The processor will not operate. No Power. Check processor is plugged in.
N
o power/indicator light not lit.
B
owl not fitted to power unit correctly. Check bowl is located correctly and
the handle is situated towards the
r
ight hand side.
B
owl lid not locked on correctly. Check that the lid interlock is
located correctly into the handle
area.
T
he processor will not work
i
f the bowl and lid are fitted
i
ncorrectly.
Eco function operating. Press either the Auto Button or turn
s
peed control on, then return to ‘O’ to
switch off Eco function.
If none of the above check the
fuse/circuit breaker in your home.
Compact chopper/grinder will not operate. Compact chopper/grinder not locked on correctly. The compact chopper/grinder will not
operate if fitted incorrectly to the
interlock.
Compact chopper/grinder
not assembled correctly.
Check blade unit is fully tightened
onto the compact chopper/grinder jar.
Blender will not operate. Blender not locked on correctly. The blender will not operate if
fitted incorrectly to the interlock.
Blender not assembled correctly. Check blade unit is fully tightened
into the goblet.
Processor stops or slows Overload protection operated. Switch off, unplug and allow the
during processing. Processor overloaded or overheated during appliance to cool down for
operation. approximately 15 minutes.
Maximum capacity exceeded. Refer to the speed chart for maximum
capacities to process.
Power On light flashing rapidly. Normal operation. Check interlocks are engaged
The light will flash if the bowl, lid or blender are correctly.
not fitted to the power unit or not locked in
place correctly.
Power On light flashing slowly. Normal operation.
Food processor left plugged in for over 30 minutes Press either the Auto Button or turn
without being operated and gone into Eco mode. speed control on and then return to
‘O’ to switch off Eco function.
Auto and Power On light flashing. Normal operation. Check interlocks are engaged
The light will flash if the Auto selected but correctly or press the Auto button to
interlocks not engaged. switch off the Auto function.
Blender or compact chopper/grinder leaking Seal missing. Check seal is fitted correctly and not
from blade assembly base. Seal incorrectly fitted. damaged. To obtain a replacement
Seal damaged. seal see “service & customer care”.
Blender seal missing from blade unit when The seal is packed pre-fitted to the blade unit. Unscrew goblet and check that seal
removed from packaging. is fitted to blade unit.
To obtain a replacement seal see
“service & customer care”.
Poor performance of tools/attachments. Refer to hints in relevant “using the attachment” section. Check attachments are
assembled correctly.