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Problem Cause Solution
The processor will not operate No power/indicator light not lit. Check processor is plugged in
Bowl not fitted to power unit correctly. Check bowl is located correctly and the
handle is situated towards the right hand side.
Bowl lid not locked on correctly. Check that the lid interlock is located correctly
into the handle area.
The processor will not work if the
bowl and lid are fitted incorrectly.
If none of the above check the fuse/circuit
breaker in your home.
Liquidiser/mini chopper/mill Liquidiser/mini chopper/mill not locked The liquidiser/mini chopper/mill will not
will not operate on correctly. operate if fitted incorrectly to the interlock.
Liquidiser/mini chopper/mill not
Check blade unit is fully tightened into
assembled correctly.
the goblet.
Wrong base used. The mill base is not interchangeable
with the liquidiser goblet. The
processor will not operate if the
wrong base is fitted.
Check graphic is correct on base used.
Processor stops during Processor overloaded/maximum capacities Check maximum capacities stated in the
processing exceeded. recommended speed chart.
Lid unlocked. Check lid is locked correctly.
Liquidiser/mill leaking from Seal missing Check seal is fitted correctly and not
blade assembly base. Seal incorrectly fitted damaged. To obtain a replacement
Seal damaged. seal see “service & customer care”
Poor performance of Refer to hints in relevant “using the attachment” section. Check attachments are
tools/attachments. assembled correctly.
troubleshooting guide