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54
T
roubleshooting
Most cooking problems often are caused by little things you can find and fix without tools
of any kind. Check the lists below and on the next page before calling for assistance or
service. If you still need help, see “Requesting Assistance or Service” on pages 56 and 57.
If nothing operates, check the following:
Is the microwave oven wired into a live circuit with the proper voltage?
(See Installation Instructions.)
▼
Have you blown a household fuse or tripped a circuit breaker?
▼
Has the electric company experienced a power failure?
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SERVICE
POWER
PROBLEM
The microwave oven
will not run
Microwave cooking
times seem too long
The turntable will
not turn
CAUSE
• The door is not firmly closed and latched.
• You did not touch START.
• You did not follow directions exactly.
• An operation that was programmed earlier is still running.
• The electric supply to your home is low or lower than normal.
Your electric company can tell you if the line voltage is low.
• The cook power is not at the recommended setting. Check the
“Microwave cooking chart” on page 49.
• Larger amounts of food need longer cooking times.
• The turntable is not correctly in place. Make sure the turntable
is correct-side up and is sitting securely on center shaft.
• The support is not operating correctly. Call an authorized
KitchenAid service technician for repair. Cooking without the
turntable can give you poor results.
Other possible problems and their causes: