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Requesting Assistance or Service
If you need assistance or service in Canada:
1. If the problem is not due to
one of the items listed in
“Troubleshooting”
†
...
Contact the dealer from whom you
purchased your appliance,
or call the KitchenAid Canada
Consumer Assistance Centre
toll free, 8:30 a.m. – 6 p.m.
(EST), at 1-800-461-5681.
2. If you need service
†
...
Contact your nearest KitchenAid Canada
Appliance Service branch or authorized
servicing outlet to service your appliance.
(See list below.)
†
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to
You” section.) This information will help
us respond properly to your request.
For further assistance
If you need further assistance, you can write
to KitchenAid Canada with any questions
or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
KitchenAid Canada Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA 1-800-665-6788
ALBERTA 1-800-661-6291
ONTARIO Ottawa area 1-800-267-3456
(except 807 area code) Outside the Ottawa area 1-800-807-6777
MANITOBA, SASKATCHEWAN 1-800-665-1683
and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032
South Shore Montreal 1-800-361-0950
Quebec City 1-800-463-1523
Sherbrooke 1-800-567-6966
ATLANTIC PROVINCES 1-800-565-1598
Please include a daytime phone number in
your correspondence.