KitchenAid KEMS377D Microwave Oven User Manual


 
56
R
equesting Assistance or
Service
3. If you are not satisfied
with the action taken:
Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
SERVICE
Don’t forget, KitchenAid offers a full line of quality home appliances.
Built-In Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-In Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll free Consumer Assistance Center telephone number, 1-800-422-1230.
If you need assistance or service in the U.S.A.:
1. If the problem is not due to
one of the items listed in the
“Trouble shooting” section
:
Call the KitchenAid Consumer Assistance
Center:
1-800-422-1230
One of our trained consultants
can instruct you in how to
obtain satisfactory operation
from your appliance or, if service is
necessary, recommend a qualified service
company in your area.
If you prefer, write to:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service
:
Call your dealer or the repair service he
recommends.
All service should be han-
dled locally by the dealer
from whom you purchased
the unit or an authorized
KitchenAid servicer.
If you are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 1).
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the pur-
chase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.