Filter
Top Products
16
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■
Has a household fuse blown or has the circuit breaker
tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before turning to a setting.
■
Are the burner ports clogged?
On sealed burner models, see “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■
Are the burner ports clogged?
On sealed burner models, see “Surface Burners” section.
■
On models with caps, are the burner caps positioned
properly?
See “Surface Burners” section.
■
Is the burner damaged?
On models with caps, look for a warped cap. If cap will not
spin freely on a flat surface, painted side down, the cap is
warped. Switch cap with a different surface burner to check
for further warping. Contact a trained repair specialist.
■
Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Burner sparks but does not light
■
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
Grille and Griddle results not what expected
■
Was the grille or griddle preheated?
Preheat grille or griddle. See “Grille” or “Griddle” sections for
more information.
■
Is there proper air circulation between foods?
Space food evenly across the grille grates.
■
Are foods taking too long to cook?
Partially frozen or very cold foods will increase cooking time.
Thoroughly defrost foods.