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Please read the following before
calling your service center.
1. The Stand Mixer may become
warm during use. Under heavy
loads with extended mixing time
periods, you may not be able to
comfortably touch the top of the
Stand Mixer. This is normal.
2. The Stand Mixer may emit a
pungent odor, especially when
new. This is common with electric
motors.
3. If the at beater hits the bowl,
stop the Stand Mixer. See the
“Beater to Bowl Clearance” section.
Keep a copy of the sales receipt showing
the date of purchase. Proof of purchase
will assure you of in-warranty service.
If your Stand Mixer should
malfunction or fail to operate,
please check the following:
- Is the Stand Mixer plugged in?
- Is the fuse in the circuit to the
Stand Mixer in working order?
If you have a circuit breaker box,
be sure the circuit is closed.
- Turn the Stand Mixer off for 10-15
seconds, then turn it back on.
If the mixer still does not start,
allow it to cool for 30 minutes
before turning it back on.
- If the problem is not due to one
of the above items, see the
“Arranging for Service” section.
- Do not return the Stand Mixer to
the retailer, as they do not provide
service.
Troubleshooting
Care and Cleaning
W10505976A_EN.indd 21 8/22/12 12:37 PM