Troubleshooting
179
Copyright
© 2003 Nokia. All rights reserved.
A: If another device is pairing with your phone but not sending data, and leaves
the device connection open, then the only way to disconnect it is to deactivate
the Bluetooth link altogether. Go to Bluetooth and select the setting
Bluetooth→ Off.
• Q: Why can’t I find a device using Bluetooth technology.
A: Check that both have activated Bluetooth.
Check that the distance between the two devices is not over 10 metres or that
there are no walls or other obstructions between the devices.
Check that the other device is not in ‘Hidden’ mode.
Check that both devices are compatible.
Multimedia messaging
• Q: What should I do when the phone tells me that it cannot receive a
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error message: Not
enough memory to retrieve message. Delete some data first. To view what kind
of data you have and how much memory the different data groups consume,
go to File manager and select Options→Memory details.
• Q: How can I end the data connection when the phone starts a data
connection again and again? The notes: Retrieving message or Trying to
retrieve message again are shown briefly. What is happening?
A: The phone is trying to retrieve a multimedia message from the multimedia
messaging centre.