Filter
Top Products
24
TROUBLESHOOTING
Nothing works
Oven is not connected to the electrical
power. Power supply is not energized.
Have oven connected to a properly sized
electrical power supply by a qualified
electrician. Have an electrician check the
power supply, including the house circuit
breaker, wiring and fuses
Top burners do not
light or do not burn
evenly
Plug on range is not completely inserted
in the electrical outlet. Burner holes on
the side of the burner may be clogged.
Make sure the unit is properly connected
to the power supply Remove the burner
heads and clean them. Check the
electrode area for burned-on food or
grease.
Burner flames very
large and yellow.
Burner bezel ports are clogged. Burner
ports or burner caps are not positioned
properly. Cooktop is being operated with
the wrong type of gas. Regulator is not
installed, is faulty, or is set for the wrong
type of gas.
Clean burner bezel ring ports with
straightened paper clip, needle, or wire.
Remove and carefully re-install burner
bezel and caps. Ensure that the type of
cooktop matches the natural gas supply.
Check installation, replace regulator, or
set regulator for proper gas.
Sparking but no flame
ignition.
Gas shut-off valve is in the ‘OFF’
position.
Turn shut-off valve to the ‘ON’ position.
Igniters spark
continuously after
flame ignition.
Power supply polarity is reversed. Igniters
are wet or dirty.
Have polarity corrected. Dry or clean
igniters.
Burner flame goes out
at low setting.
Low gas supply pressure. Air intake holes
around knobs are obstructed.
Contact gas company. Remove
obstruction.
Oven will not heat Oven settings are not corrected
Follow mode selection and clock settings
as specified in Oven Operation section of
the manual.
Foods over-cooked or
under-cooked
Incorrect cooking time or temperature.
Adjust time, temperature, or rack
position.
‘Cracking’ or
‘Popping’ sound.
This is the sound of metal heating and
cooling.
This is normal.