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Problem Solution
If the problem continues to occur, please contact the PerfectDraft call
centre in your country.
The display shows the
wrong volume.
For proper functioning of the volume indication, it is crucial that you open
the tap handle completely (see chapter ‘How to pour a perfect beer’).
In case of a power failure or if the appliance has been disconnected from
the mains, the level indication will be accurate again after you have poured
a few glasses of beer.
No beer comes out when I
pull the tap handle.
Perhaps the keg is empty. Put a new keg into the appliance.
Make sure the tube is tted correctly in the tap unit (see chapter
‘Preparing for use’, section ‘Placing the tube into the tap unit’).
Make sure that the tap unit is placed correctly on the keg (see chapter
‘Preparing for use’, section ‘Placing the tap unit onto the keg’).
Too much foam comes out
of the appliance.
Make sure you open the tap completely when you pour beer (see chapter
‘How to pour a perfect beer’).
The beer is too warm. Wait until the beer is cold enough to be poured, i.e.
when temperature on the display is green.
The keg has been shaken too much. Wait half an hour for the beer to
settle.
The rst glass can contain more foam than usual. Try pouring a second
glass.
The tube may not function properly. Contact the PerfectDraft call centre
in your country to obtain a new tube.
The foam head is too high. See chapter ‘How to pour a perfect beer’.
The beer that comes out
of the appliance is at.
Check if the keg has been open for over 30 days and check if the expiry
date of the keg has passed.
Perhaps the glasses you used were not clean enough. Rinse the glasses
with water and some washing-up liquid. Rinse them thoroughly with cold
water to remove all grease and soap residues
Pour beer as described on the keg and in this user manual (see chapter
‘How to pour a perfect beer’).
The foam head collapses
very quickly.
Perhaps the glasses you used were not clean enough. Rinse the glasses
with water and some washing-up liquid. Rinse them thoroughly with cold
water to remove all grease and soap residues.
Make sure the beer is cold enough to be poured, i.e. when temperature
on the display is green.
The keg fell, can I still use it? When it is an unopened keg and it does not have any visual damage, you
can try to use it. When the keg is already open, you cannot use the keg
anymore and have to install a new keg.
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