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15 U108910
Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content (e.g.
oven chips) there may be some steam visible at the
top of the door. Take care when opening the oven
door, as there may be a momentary puff of steam
when the oven door is opened. Stand well back and
allow any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven
heats up - this is perfectly normal.
What cleaning materials are recommended for the
cooker?
See the ‘Cleaning’ section for recommended cleaning
materials. We do not recommend Mr. Muscle, as it
contains chemicals that may damage the surfaces of
your cooker.
The knobs get hot when I use the ovens, can I avoid
this?
Yes, this is caused by heat rising from the oven and
heating them up. Don’t leave the oven door open.
If there is an installation problem and I don’t get my
original installer to come back to fix it who pays?
You do. Service organisations will charge for their call-
outs if they are correcting work carried out by your
original installer. It’s in your interest to track down
your original installer.
Current Operated Earth Leakage Breakers
Where the cooker installation is protected by a
30 milliamp sensitivity residual current device (RCD),
the combined use of your cooker and other domestic
appliances may occasionally cause nuisance tripping.
In these instances the cooker circuit may need to be
protected independently. This work should be carried
out by a qualified electrician.
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous
oven. Check that you are using the recommended
temperatures and shelf positions. See the oven
cooking guide. The oven control settings and cooking
times are intended to be used only as a guide.
Individual tastes may require the temperature to be
altered either way, to get the results you want. Try
cooking at a higher temperature setting.
The oven is not cooking evenly
Do not use a tin or baking tray larger than 330mm x
290mm.
If you are cooking a large item, be prepared to turn it
round during cooking.
If two shelves are used, check that space has been
left for the heat to circulate. When a baking tray is put
into the oven, make sure it is placed centrally on the
shelf.
Check that the door seal is not damaged and that the
door catch is adjusted so that the door is held firmly
against the seal.
A dish of water when placed on the shelf should be
the same depth all over. (For example, if it is deeper
at the back, then the back of the cooker should be
raised up or the front lowered). If the cooker is not
level arrange for your supplier to level it for you.
The Multi-function oven not coming on when turned
on manually
Is the power on? Is the clock illuminated?
If not there may be something wrong with the power
supply. Is the cooker supply on at the isolator switch?
Has the time of day been set?
Have you set a cooking function?
Is the key symbol ( ) showing in the display? See the
Clock section of the instructions for more information
on the key lock feature of the clock.
The ovens are not coming on when automatic
cooking
Timer set correctly but oven knob left OFF by
mistake?
Is the key symbol ( ) showing in the display? See the
Clock section of the instructions for more information
on the key lock feature of the clock.
Have you set a cooking function?
Oven temperature getting hotter as the cooker gets
older
If turning the knob down has not worked or only
worked for a short time then you may need a new
thermostat. This should be fitted by a service person.
The oven light is not working
The bulb has probably blown. You can buy a
replacement bulb (which is not covered under the
guarantee) from a good electrical shop. Ask for an
Edison screw fitting 15w 240v lamp, FOR OVENS. It
must be a special bulb, heat resistant to 300 °C. See
the HELP leaflet for spares by mail order.
Turn off the power supply.