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The oven is not cooking evenly
Do not use a tin or baking tray larger than
340mm x 305mm.
If you are cooking a large item, be prepared to
turn it round during cooking.
If two shelves are used, check that space has
been left for the heat to circulate. When the
baking tray is put into the oven, make sure it is
placed centrally on the shelf.
Check that the door seal is not damaged and
that the door catch adjusted so that the door is
held firmly against the seal.
NB the seal is intended to have a gap at the
bottom of the door
A dish of water when placed on the shelf should
be the same depth all over. (For example, if it is
deeper at the back, then the back of the cooker
should be raised up or the front lowered). If the
cooker is not level arrange for your supplier to
level it for you.
Food is cooking too slowly, too
quickly, or burning
Cooking times may differ from your previous
oven. The oven control settings and cooking
times are intended to be used only as a guide.
Individual tastes may require the gas mark to
be altered one gas Mark either way, to get the
results you want. Try cooking at a higher shelf
position and/or higher Mark. Oven cooking times
and temperatures may need to be increased
when other burners are in use. Are the oven
burner ports blocked with spilt food?
Oven temperature getting hotter as
the cooker gets older
If turning the knob down has not worked or only
worked for a short time then you may need
a new thermostat. This should be fitted by a
service person.
The oven light is not working
The bulb has probably blown. You can buy a
replacement bulb (which is not covered under
the guarantee) from a good electrical shop. Ask
for an Edison screw fitting 15w 230v lamp, FOR
OVENS. It must be a special bulb, heat resistant
to 300°C.
Open the oven door and remove the Handyrack
(if fitted) and oven shelves.
Turn off the power supply.
Unscrew the bulb cover by turning anticlockwise.
Unscrew the old bulb. Screw in the new bulb,
screw back the bulb cover. Turn on the electricity
supply and check that the bulb now lights.
Power supply - You think there
may be a problem with it
First check the socket by trying out another
piece of electrical equipment in it.
If that works, replace the fuse in the cooker plug.
Use a 3 amp fuse.
Power failure
In the event of a failure in the electrical supply
the hotplate may be lit using a match.
If there is an installation problem
and I don’t get my original
installer to come back to fix it who
pays?
You do. Service organisations will charge for
their call outs if they are correcting work carried
out by your original installer. It’s in your interest
to track down your original installer.
What cleaning materials are
recommended for the cooker?
See the ‘Cleaning your cooker’ section for
recommended cleaning materials. We do not
recommend Mr. Muscle, as it contains chemicals
that may damage the surfaces of your cooker.