Filter
Top Products
Appendix A: Troubleshooting
Troubleshooting power and connection issues 17
Troubleshooting hardware issues 17
Setting up your table for troubleshooting touch issues 18
Diagnosing basic touch issues 19
Restarting SMARTTable Activities 19
If you set up your SMARTTable collaborative learning center following the procedures in the
SMARTTable 442i textless installation instructions (smarttech.com/kb/170315) included with
your table, touch should work without any problems. However, if problems occur, follow the
procedures in this chapter to resolve them. You can also visit smarttech.com/contactsupport to
view and download how-to and troubleshooting articles and more.
Troubleshooting power and connection issues
I M P OR TA N T
Turn off your table before checking or disconnecting cables inside the pedestal.
The following table presents power-related issues and solutions if the table isn’t operating
properly:
Issue Solution
The table isn’t receiving
power.
Check that the power cable is plugged in and the switch is on.
The Power button isn’t
illuminated.
Check that the power cable is plugged in and the switch is on.
There’s no image on the LCD. Contact SMARTSupport (smarttech.com/contactsupport).
Troubleshooting hardware issues
I M P OR TA N T
Turn off your table before checking or disconnecting cables inside the pedestal.
17