I M P OR TA N T
Do not place keyboards, mouse devices or other objects on the touch surface. The cameras
may interpret these objects as touches if they are placed on the touch surface.
Diagnosing basic touch issues
The following table presents basic touch-related issues and solutions.
Issue Solution
Touch isn’t working, and the
Windows desktop is visible.
SMARTTable software isn’t installed, or it isn’t running. Click
the SMARTTable activities icon on the desktop to start the
software.
Touch isn’t working or doesn’t
line up with your contact point.
The calibration could be incorrect. See Diagnosing basic touch
issues above.
You tried the solutions in this
table but touch still isn’t
working.
Contact SMARTSupport (smarttech.com/contactsupport).
g To calibrate your table from the Windows desktop
1.
Press .
SMARTTable Activities software closes and the Windows desktop appears.
2. Press the Windows Startbutton.
3. Type "SMART settings" in the search box, and then press ENTER.
The SMARTSettings dialog appears.
4. Under Tasks, press Orient/Align the SMARTproduct.
The orientation screen appears.
5. Press your finger on the center of the first target until the red cross moves to the next
target, and then repeat this step for each target.
The display changes to the calibration screen and a grid appears.
6. Use your finger to draw a spiral horizontally across the grid. As you draw, the ink is blue.
As you complete each square, the square becomes green.
Restarting SMARTTable Activities
After resolving problems with touch, restart SMARTTable Activities.
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