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The following table presents hardware-related issues and solutions:
Issue Solution
The table is overheated and
will shut down in 29 seconds.
Allow the table to shut down, and move it away from any heat
sources.
The table is running hot. Move the table away from any heat sources.
Touch performance has
degraded because two or
more cameras are
malfunctioning.
Contact SMARTSupport (smarttech.com/contactsupport).
The table might need
calibration.
Calibrate the table. See Calibrating the table on page 14.
There is a problem with one or
more fans.
If the problem persists, contact SMARTSupport
(smarttech.com/contactsupport).
Setting up your table for troubleshooting touch
issues
The troubleshooting procedures in this section requires you to close SMARTTable Activities,
and then connect a keyboard and a mouse.
You can connect any keyboard and mouse that have any of the USB connectors to USB
receptacles on the side of the table.
N OTE
After completing this procedure, see Diagnosing basic touch issues on the next page. When
troubleshooting is complete, see Restarting SMARTTable Activities on the next page.
g To set up your table for troubleshooting
1. Turn on your table.
The SMARTTable Activities menu appears.
2. Connect your USB drive to your table.
OR
Follow the procedure in Switching modes without inserting a USB drive on page 8.
The menu changes from Student mode to Teacher mode.
3. Connect a keyboard and mouse to your table.
4.
Press .
SMARTTable Activities software closes and the Windows desktop appears.
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