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4.5 TROUBLESHOOTING
WARNING
NEVER ATTEMPT TO REPAIR OR PERFORM MAINTENANCE ON FREEZER UNTIL THE MAIN
ELECTRICAL POWER HAS BEEN DISCONNECTED.
Problem Possible Cause Remedy
Freezer does not run 1. Power to freezer is off. 1. Supply power to freezer
2. Fuse or circuit breaker is blown or tripped. 2. Replace or reset. (If condition continues
See note 1 or 2)
3. Freeze-up 3. See paragraph 4.3.
4. High-pressure cutout tripped 4. Correct problem and reset.
5. Drive motor OFF ON Timer. 5. Place the CLEAN-OFF-SERVE switch to
the OFF position the reset.
Freezer shuts off on error 1. Low or no mix in hopper. 1. Add mix.
2. Low or no overrun. 2. Check mix inlet regulator.
3. Refrigeration problem. 3. Check system. (See note 1.)
Product is too soft 1. No vent space for free flow of cooling air. 1. A minimum of 6 inches of vent space
required. (See paragraph 2.2).
2. Air temperature entering condenser is 2. Change location or direct hot
above 100°F. (Air cooled.) air away from freezer.
3. Condenser is dirty. (Air-cooled) 3. Clean (See paragraph 4.6).
4. Consistency setting too soft 4. Readjust (See paragraph 4.2).
5. Stabilizers in mix are broken down. 5. Remove mix, clean, sanitize and freeze
down with fresh mix.
6. Refrigeration problem. 6. Check system. (See note 1.)
Product is too firm. 1. Consistency setting too firm 1. Readjust. (See paragraph 4.2.)
2. Spigot not fully closed. 2. Fully close spigot.
Product does not 1. No mix in hopper 1. Fill hopper with mix.
Dispense. 2. Mix inlet regulator (carburetor) mix inlet 2. Unplug, using a small sanitized
tube is plugged. brush.
3. Special mix inlet regulator (carburetor) 3. Order special mix inlet
needed for mix being used. regulator (carburetor). (See note 2.)
4. Capacity of freezer is being exceeded. 4. Slow up on the draw rate.
5. Drive motor overloaded. 5. Place reset lever in the ON position. (If
condition continues see note 1 or 2.)
6. Drive belt failure. 6. See paragraph 4.4.
7. Freeze-up 7. See paragraph 4.3.
Drive belt slipping 1. Worn drive belt. 1. Replace drive belt. (See paragraph 4.4.)
2. Freeze-up 2. See paragraph 4.3.