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Troubleshooting
Problem Possible Cause
Solution
The appliance does
not work.
The appliance is not plugged in.
Check the appliance mains
plug is connected in the socket
properly.
The glass jug is not placed on
base unit.
Place the glass jug properly with
guided grooves on the base unit.
The lid is not placed/fitted well
onto the glass jug.
Place a lid properly onto the
glass jug and make sure it fits
properly.
No response or
the sensitivity of
control panel is
getting low by
pressing several
times on function
keys.
Appliance is under
Electromagnetic Interference.
Unplug the appliance from power
socket. Restart after few minutes.
Dirt on control panel.
Clean the panel with soft cloth.
The ingredients
have not blended
well.
The ingredients exceeded the
Max indication in the glass jug.
Remove some of the ingredients
and ensure the ingredients are
placed evenly over the bottom
of the glass jug.
The water or cooking liquid is
not enough to blend well.
Make sure the water/liquid level
is correct as mentioned in the
recipe booklet.
The food is burnt. Selected wrong program. Select another program
(Refer the Recipe booklet).
The water or cooking liquid is
not enough.
Make sure the water/cooking
liquid level is correct as
mentioned in the recipe booklet.