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POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the rack is level.
Weak, unstable floor. When oven is level, cooktop may not appear to be level
with countertop. Be sure floor is level and can adequately support range.
Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure
cabinets are square and have sufficient room for range clearance.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct
the problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted
over carpet.
Gas line is hard-plumbed. Have a flexible A.G.A. approved metal appliance
connector installed.
Surface Control knob has not been completely turned to LITE. Push in and turn
the Surface Control knob to LITE until burner ignites and then turn control to
desired flame size.
Burner ports are clogged. See "To Remove and Replace Burners" under General
Cleaning within the chart titled "Cleaning Various Parts of Your Range." With
the burner off, use a small-gauge wire or needle to clean ports.
Range power cord is disconnected from outlet. Be sure cord is securely plugged
into the outlet.
Electrical power outage. Burners can be lit manually. See Setting Surface
Controls in this Owner's Guide.
Burner ports are clogged. With the burner off, clean ports with a small-gauge
wire or needle.
Moisture is present after cleaning. Lightly fan the flame and allow burner to
operate until flame is full. Dry the burners thoroughly following instructions
under General Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until
flame turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Thermostat and/or Selector Control knobs are not set properly. Make sure the
Thermostat and/or Selector Control knobs are set to the desired function. See
Setting Oven Controls. Make sure the automatic timer is set to the current
time of day.
Be sure regulator gas valve is "ON'. See installation instructions.
Make sure cord/plug is plugged tightly into outlet.
Service wiring not complete. Contact servicer or dealer.
Electrical power outage (electric ignition models only). Check house lights to
be sure. Call your local electric company for service. Surface burners can be lit
manually. See Setting Surface Controls in this Owner's Guide.
Be sure gas supply is turned on.
OCCURRENCE
Range is not level.
Cannot move appliance easily.
Appliance must be accessible for
service.
Surface burners do not light.
Surface burner flame burns half way
around.
Surface burner flame is orange.
Oven does not operate.
Entire appliance does not operate.
Avoid Service Checklist
Before you call for service, review this list. It may save you time and expense.
The list includes common occurrences that are not the result of defective
workmanship or materials in this appliance.