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Troubleshooting Guide
Models 382/RC25
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
8. The unit is not freezing
product when placed in
the “AUTO” mode.
a. The torque rotor is bound,
leaving the torque arm in
the cold position.
Therefore the compressor
will not run.
a. Free the torque rotor.
-- --
b. The torque arm is bent. b. Replace the torque arm.
-- --
c. The condensers are dirty. c. Clean the condensers
monthly.
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d. The fill system switch is
not in the “ON” position.
d. Turn the fill switch to the
“ON” position.
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e. There is a mix out
condition.
e. Refill the mix system.
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f. The circuit breaker has
tripped or the fuse has
blown on the condensing
unit.
f. Reset the circuit breaker
or replace the blown fuse.
-- --
9. The guide bearing is
missing.
a. The guide bearing is stuck
in the drive shaft.
a. Remove the guide bearing
from the hole in the drive
shaft.
-- --
10. There is excessive
leakage from the draw
spout.
a. There is improper or
inadequate lubrication on
the draw valve o-rings.
a. Use the correct lubricant
(Taylor Lube) and follow
proper lubrication
procedures.
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b. Worn or missing draw
valve o-ring.
b. Replace rubber parts
every 3 months.
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11. The door is not easily
installed.
a. Position of the beater
assembly.
a. Position the beater
assembly so that the
blades are in the 12:00
o’clock and 6:00 o’clock
positions.
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