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ENGLISH - 16
7 TROUBLE-SHOOTING
7.1 ALARM MANAGEMENT
MESSAGE DESCRIPTION REMEDIES
The agitator motor power
consumption is too high in
comparison to the current
transformer calibration.
Check whether the agitator is
blocked and the supply voltage
correct.
STOP pushbutton blinking and
agitator motor still.
The current transformer circuit is
cut off.
Check the circuit and in case of
necessity replace the current
transformer.
STOP pushbutton is fixed, the
DELIVERY pushbutton is blinking
and the agitator motor is still.
The agitator motor power
consumption is too high in
comparison to the thermal
protection value.
Check the motor from an electrical
point of view, the consistency
value calibration and check that
the agitator is not blocked.
Check that the quantity and the
quality of introduced mixture are
correct.
Check the cooling parameters.
Check whether the agitator
scraping pads are worn out.
STOP pushbutton is fixed, the
DELIVERY pushbutton is blinking,
an acoustic signal (beep) is
released and the agitator motor is
running.
Alarm for lack of growth in
consistency.
Check that the agitator direction of
rotation is correct (T4 three-
phase).
7.2 TROUBLE-SHOOTING
TROUBLE POSSIBLE CAUSES REMEDIES
Electric trouble Send for a technician
Incorrect power supply Check phases
The machine does not start (STOP
pushbutton ON without active
alarms)
The door or the hopper grid is
open.
Close the door and lower the
hopper grid.
Master switch OFF Close the switch
Blown fuse on the electronic card
Check and replace it (send for a
technician)
The machine does non start
(STOP pushbutton OFF)
Failure in electronic card or
pushbutton panel
Send for a technician
(C119 water) Lack of condensing
water
Check the presence of water in the
water system to which the machine
is connected. Check the cocks.
Since the first phases of the batch
freezing cycle, the compressor
works intermittent
Dirty air condenser or broken down
fan.
Clean the condenser by means of
a brush and check that the fan
motor correctly works.
Traces of liquid ice-cream in the
drip drawer
Worn-out agitator stuffing box Check and/or replace it.
Worn-out scraping pads
Check and in case of necessity
replace them
Batch freezing times are prolonged
and the ice-cream is still wet.
Trouble in the refrigerant circuit Send for a technician
During batch freezing the machine
is noisy and the agitator stops.
The belt slips
Check the belt tension and in case
of necessity replace it.
During the delivery of ice-cream,
the machine is noisy.
The product is too hard.
Make sure that you have pressed
the “DELIVERY”pushbutton.