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Problem Possible Cause Remedy
Unit runs but Inadequate airflow at Remove items blocking
produces very the front of the unit airflow
little ice
Ice thickness Adjust ice thickness.
(continued)
adjustment dial See ADJUSTING ICE
improperly set THICKNESS
Ice is slow to Ice-making system Run unit through
release or does is dirty automatic clean cycle.
not release from See CARE AND
the evaporator CLEANING
Unit is not level See LEVELING THE UNIT
Low air temperature Surrounding air
around unit temperature must be
at least 50°F (10°C)
Poor ice quality Poor incoming water Consult a qualified
(soft or unclear) quality plumber to test the
water quality and
recommend appropriate
treatment
Ice-making system is Run unit through
dirty automatic clean cycle.
See CARE AND
CLEANING
Unit produces Low water level Check to see that
shallow or overflow tube is fully
incomplete cubes, seated
or the ice fill
pattern on the
Hot incoming water Connect the unit to a
evaporator is
cold water supply.
incomplete
See INSTALLATION
Ice thickness Adjust ice thickness.
adjustment dial See ADJUSTING ICE
improperly set THICKNESS
Incorrect incoming Water pressure must
water pressure be 20-120 psi
Unit is not level See LEVELING THE
UNIT
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