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If you need service or assistance, we suggest
yob follow these four steps:
1.
Before calling for assistance... 2. If you need assistance*...
Performance problems often result from little things
you can find and fix yourself without tools of any krnd.
If the electricity goes off:
Learn how long the power will be off by calling the
power company
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If servrce IS to be interrupted 24 hours or less, keep
the freezer closed Most food WIII stay frozen.
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If sen.lce IS to be Interrupted longer than 24 hours,
do this:
1. Remove all unfrozen food and store In a frozen
food locker OR...
Call Whirlpool COOL-LINE” service assistance
telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 8 Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The Con-
sultant can Instruct you in how to obtain satisfactory
operation from your appliance or, If service is neces
sary, recommend a qualified service company in
your area
2. Place 2 Ibs. (0.9 kg) of dry ice in freezer for every
cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.
3.
If you need service*...
3. If neither food locker storage or dry Ice IS avail-
able, use or can perishable food at once.
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The length of time food will stay frozen depends on
several factors. For Instance. a full freezer
will
remain
cold longer than a freezer partrally filled And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods Also, If the food still
contains Ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected Use
this food as soon as convenient If the condrtron of
the food IS poor or is in any way questionable, it IS
wise to dispose of it
FRAN&lSED SWICE
anywhere in the United
States. To locate TECH-
CARE service in your area, call our COOL-LINE service
assistance telephone number [see Step 2) or look in
your telephone directorv Yellow Paaes under
If your freezer stops running:
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Is the power supply cord plugged into a live circuit
with the proper voltage? [See page 4 )
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Have you checked your home’s main fuses or crrcurt
breaker box7
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Is the Temperature Control turned ON7
APPLIANCES HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR - SERVICE 8 REPAIR MAJOR - REPAIRING 8 PARTS
OR
WHIHLPOOL APPLIANCES WHIQLPOOL APPLIANCES
FRANCHISED TECH CARE !,IHVICt FRANLHISED TFCH CARL SLH’vlCF
XYZ SERVICE CO
123 Maple
If the compressor seems to run too long:
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Is the condenser, located on the back of the freezer,
free of dust and lint?
WASHING MACHINES. DRYERS
(L IRONE RS - SERVICING
FqANrHlSED TiCiiiiE SERVICE
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Is there enough air circulatron space above and in
back of the freezer?
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On hot summer days or if the room IS hot, the com-
pressor will run longer to provide the correct amount
of cooling.
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If large amounts of unfrozen food have been put
into the freezer, the compressor
will
run longer.
4. If you have a problem*...
Call our COOL-LINE sewice assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to
Mr Stephen E Upton
0
FSP IS o reglslered trademark 01 Whirlpool
Corporotlon for quality pofls Look for this symbol
FSP
of quality whenever you need a replacement part
for your WhIrlpool appliance FSP replacement
parts will 111
right and work right. because they are
a‘
mode lo the same exoctlng specificolions used
lo build every new WhIrlpool
appiionce
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
Whirlpool has a na-
tionwide network of
franchised TECH-CARE p
Service Companies
to fulfill the product
warranty and provide
after-warrantv service,
*If you must call or write, please provide:
model
number, serial number, date of purchase. and a com-
plete description of the problem This informatron
IS
needed in order to better respond to your request for
assistance