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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without
tools of any kind:
If nothlng operates:
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Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 29.)
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Have you checked your home’s main fuses or
circuit breaker box?
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Have you checked the electric company for
a power failure?
If the microwave oven will not run:
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Is the Timer set?
9 If the Temperature Probe is being used, is it
plugged tightly into its socket?
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Is the door firmly closed and latched?
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Did you touch START?
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Did you follow the directions exactly?
It microwave cooking times seem too long:
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Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
. Is the Cook Power set correctly?
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Are you allowing for more time when cooking
more food at one time?
If the display shows a time counting down but
the oven Is not cooking:
. Is the Minute Timer in use?
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Is the oven door closed com-
pletely?
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Is the oven in standing time between
QUICK DEFROST AND COOK CYCLE l?
(See page 12.)
It you do not hear a Programming Tone (page 6):
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Is the command correct?
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Has the tone been cancelled?
If the tan seems to be runnlng slower than
usual?
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Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power Interruptlon, the
Display will show 88:88. Reset the clock
(page 6).
It the mlcrowave oven turns off too soon or not
soon enough when uslng the probe:
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Is at least YJ of the probe in the food?
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Is the probe tip in the center of the food?
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Is the probe touching bone or fat?
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Have you allowed roasts to stand for a few
minutes after cooking to equalize temper-
atures?
0
Is
the probe plugged tightly into its socket?
. Is the Cook Power set correctly?
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Is the Probe Temperature set correctly?
2. If you need assistance*...
Call the Whlrlpool COOL-LINE@ service as-
slstance telephone number. Dlal free horn:
Conttnental U.S. . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawall , . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you on how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
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