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If You Need Service Or Assistance...
We suggest
steps:
you follow these
1. Before calling for assistance...
Performance problems often result from little
things you can find and fix without tools of any
kind.
If nothing operates:
l
Is the power supply cord plugged into a live
circuit with the proper voltage? (See Installation
Instructions.)
l
Have you checked your home’s main fuses or
circuit breaker box?
If surface units will not operate:
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Are surface units plugged in all the way?
l
Do the control knobs turn?
If grill does not cook properly:
l
Did you leave space between the food items?
l
Was the grill preheated for the proper amount
of time?
l
Was food partially frozen or very cold before
grilling? Cooking time will be longer.
If surface unit control knob(s) will not turn:
l
Did you push in before trying to turn?
If venting results are not what you expected:
l
Is the exhaust fan turned ON?
l
Are the vent filters clean and in place?
l
Is the vent duct or outside opening blocked?
l
Is there a draft in the room where the cooktop is
installed?
l
Has the meat fat been well trimmed?
If cooking results are not what you expected:
l
Is the cooktop level?
l
Are you following a tested recipe from a reliable
source?
l
Are the pans the size called for in the recipe?
l
Do the cooking utensils have smooth, flat
bottoms and fit the surface units being used?
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