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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
if nothing operates:
l
Is the power supply cord plugged
into a live circuit with the proper volt-
age? (See “Installation Instructionsl’)
l
Have you checked your home’s
main fuses or circuit breaker box?
if the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven Temperature Control
turned to a temperature setting?
if surface units will not operate or
seem to cook too slow:
l
Have you checked the main fuses or
circuit breaker box?
l
Is the surface unit control knob
turned to a setting other than OFF?
l
Are you using the proper cook-
ware? See page 6.
l
Do the control knobs turn?
if surface unit control knob(s) will
not turn:
l
Did you push in before trying to turn?
if the Self-Cleaning cycle will not
operate:
if soil is visible on Continuous-
Cleaning oven finlsh:
l
The special finish is designed to
gmduaiiy reduce oven soil during
normal baking or roasting. It is not
designed to keep your oven spot-
less, only presentably clean.
l
If you broil often, you may see oven
soil.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 15 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 15 for hand clean-
ing tips. Keep foli on oven bottom to
catch these spills.
18
If cooking results are not what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooklng Guide?
l
If baking, have you allowed IYz to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2.
If
YOU
need
as&stance%.
Call Whirlpool COOL-LINE@ sew-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
l-800-253-1301
and talk wlth one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
atlon from your appliance or, if serv-
ice Is necessary, recommend a
qualified service company in your
area.