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If you need service or assistance,
we suggest you folk
IW these ste&:
1.
Before calling for
assistance...
If cooklng results aren’t what you
expected:
l Is the range level?
Performance problems often result
l Does the oven temperature seem
from little things you can find and fix
too low or too high? See page 10.
without tools of any kind.
l If needed, have you preheated the
If nothing operates:
oven as the recipe calls for?
l Is the power supply cord plugged
l Are you following a tested recipe
into a live circuit with the proper volt-
from a reliable source?
age? (See Installation Instructions.)
l Are you using pans recommended
l Have you checked your home’s
in the Cooking Guide?
main fuses or circuit breaker box?
l If baking, have you allowed tl/2 to 2
If the oven will not operate:
inches.(4-5 cm] on all sides of the
pans for air circulation?
l Is the Oven Selector turned to a set-
ting (BAKE or BROIL)?
. Arethe pamthe ci7o mllmi fnr in the
l Is the Oven Temperature Control
recipe?
turned to a temperature setting?
l Do the cooking utensils have
smooth, flat bottoms and fit the sur-
If surface units will not operate:
face elements being used?
l Have you checked your home’s
See the Cooking Guide for more infor-
main fuses or circuit breaker box?
mation on cooking problems and
l Are surface units plugged in all the
how to solve them.
way?
l Do the control knobs turn?
2. If you need
If surface unlt control knob(s) will
not turn:
assistance?..
. Did you push in before trying to turn?
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
If soil Is visible on Contlnuous-
Dial free from anywhere in the U.S.:
Cleanlng oven flnlsh:
l-BOO-2534301
l The special finish is designed to
and talk with one of our trained con-
gradually reduce oven sol1
during
sultants. The consultant can instruct
normal baking or roasting. It is not
you in how to obtain satisfactory oper-
designed to keep your oven spot-
ation from your appliance or, if serv-
less, only presentably clean.
ice is necessary, recommend a
l If you broil often, you may see oven
qualified service company in your
soil.
area.
l The door is cooler than the oven
Walls. Soil will be more visible on the
If you prefer, write to:
door than other areas in the oven.
Mr. Donald Skinner
See page20 for how to clean.
Director of Consumer Relations
l Sugar and starchy spills may leave
Whirlpool Corporation
stains. See page 20 for hand clean-
2000 M-63
ing tips.
Keep foil on oven bottom to
Benton Harbor, Ml 49022
. . _. ._.
Plence incl
carcn mese spua.
. .____ . .._ lude a daytime phone
number in your correspondence.
continued on next page
23