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IF YOU NEED SERVICE OR ASSISTANCE, WE SUGGEST YOU
FOLLOW THESE FOUR STEPS:
1. Before calling for assistance.. _
Performance problems often result from little things you can find
and fix yourself without tools of any kind.
If nothing operates:
l
Is the range plugged into an operating outlet or wired into a live circuit
with the proper voltage? (See Installation Instructions.)
l
Have you checked the main fuse or circuit-breaker box?
If the oven will not operate:
l
Is the Oven Selector Knob turned to a setting (BAKE or BROIL, but
not TIMED)?
l
Is the Oven Temperature Control Knob turned to a temperature
setting?
If surface units will not operate:
l
Have you checked the main fuse or circuit-breaker box?
l
Are surface units plugged in all the way?
l
Do the control knobs turn?
If surface-unit Control Knob or Knobs will not turn:
l
Is the spring put in correctly, as shown on page 12 in the “Cleaning
and Caring for your Range” Section?
l
Did you push in before trying to turn?
If the Self-Cleaning Cycle will not operate:
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Are the Oven Selector Knob and the Oven Temperature Control
Knob set to ‘CLEAN?”
l
Does the Start Time Knob show the correct time of day?
l
Is the Stop Time Knob set ahead to the time you want the cleaning
cycle to stop?
l
Is the Lock Lever all the way to the right? (The Clean Light will come
on.)
If cooking results aren’t what you expect:
l
Is the range level?
l
Are you using pans recommended in the Cooking Guide?
l
If baking, have you allowed 1% to 2 inches (4-5 cm) on all sides of
the pans for air circulation?
l
Does the oven temperature seem too low or too high? See page 5,
“Resetting Your Oven Temperature Control Knob.”
l
Have you preheated the oven as the recipe calls for?
l
Are the pans the size called for in the recipe?
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Are you following a tested recipe from a reliable source?
l
Do the cooking utensils have smooth, flat bottoms?
l
Do the cooking utensils fit the surface unit being used?
See the Cooking Guide for more information on cooking prob-
lems and how to solve them.
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