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If you need se&se or help we
suggest you follow these three steps:
1
BEFORE YOU CALL FOR
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SERVICE*:
If your oven does not seem to be operating
properly, check the following before calling
for service.
If nothing operates:
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Is the oven correctly wired into a live circuit
with the proper voltage? (See Installation
Instructions.)
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Have you checked the main fuse or circuit
breaker box?
It the microwave oven will not run:
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Is the timer set?
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Is the Cook Power set?
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Is the door firmly closed and latched?
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Did you push the START Button?
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Did you follow the directions on pages 5
and 6 exactly?
If microwave cooking times seem too long:
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Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
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Is the Cook Power at the recommended
setting?
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Are you allowing for more time when cook-
ing more food at one time?
If the microwave oven turns off too soon or
not soon enough when using the probe:
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Is at least 1 3 of the probe in the food?
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Is the probe tip in the center of the food?
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Is the probe touching bone or fat?
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Have you allowed roasts to stand for a few
minutes after cooking?
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Is the probe plugged tightly into its socket?
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Is the Cook Power set where it should be?
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Is the Meal Sensor
Probe Control set at the
end temperature you want?
If the lower oven will not operate:
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Is the Oven Selector turned to a setting
(BAKE or BROIL, but not TIMED]?
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Is the Oven Temperature Control turned to a
temperature setting?
If soil is visible on continuous-cleaning oven
finish:
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The special finish is designed to gradually
reduce oven soil during normal baking
or roasting. It is not designed to keep your
oven spotless...only presentably clean.
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If you broil often, you may see oven soil.
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The door is cooler than oven walls. Soil will
be more visible on the doorthan other
areas in the oven. See page 17, “Hand
Cleaning ”
-Tmk
If cooking results aren’t what you expect:
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Is the oven level?
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Are you using pans recommended in the
Cooking Guide?
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If baking, have you allowed I1 2 to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
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Does the oven temperature seem too low or
too high? See page 12, “Adjusting the oven
temperature control.”
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Have you preheated the oven as the recipe
calls for?
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Are the pans the size called for in the
recipe?
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Are you following a tested recipe from a
reliable source?
See the Cooking Guide for more information
on cooking problems and how to solve them.
2
. IF YOU NEED SERVICE”:
If your WHIRLPOOL” appliance ever needs
service anywhere in the United States, help is
just a phone call away...to your nearest
Whirlpool franchised TECH-CARE ’ service
representative.
Whirlpool maintains a nationwide network
of franchised TECH-CARE service companies
to fulfill your warranty and provide after-war-
ranty service and maintenance to keep your
WHIRLPOOL appliance in peak condition.
You’ll find your nearest TECH-CARE service
company listed in your local telephone book
Yellow Pages under APPLIANCES - HOUSE-
HOLD - MAJOR -SERVICE AND REPAIR. Should
you not find a listing, dial the Whirlpool
COOL-LINE’ service assistance toll-free tele-
phone number:
Continental U.S. . . . . Dial (800) 253-1301
In Michigan . . . . . . . . . Dial (800) 632-2243
Alaska and Hawaii . Dial (800) 253-l 121
If you move...To make sure that your appli-
ance is correctly installed and to insure its
continued satisfactory operation, please tele-
phone your nearest TECH-CARE service com-
pany for installation or to get the name of a
qualified installer. (Installation cost will, of
course, be paid by you.)
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