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If
you
need service or
assistance,
we suggest you
follow these four steps:
1
l
Before calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothlng operates:
l
Is the range correctly plugged into a live
circuit with the proper voltage? (See Instal-
latlon Instructlons.)
l
Have you checked the main fuse or circuit
breaker box?
If the mtcrowave oven will not run:
l
Is the timer set?
l
Is the Cook Power set?
l
Is the door firmly closed ?
l
Did you push the START Button?
l
Did you follow the directions on page 5
exactly?
If mlcrowave cooking times seem too long:
l
Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
l
Is the Cook Power at the recommended
setting?
l
Are you allowing for more time when cook-
ing more food at one time?
If the mlcrowave oven turns off too soon or
not soon enough when uslng the probe:
l
Is at least 13 of the probe in the food?
l
Is the probe tip in the center of the food?
l
Is the probe touching bone or fat?
l
Have you allowed roasts to stand for a few
minutes after cooking?
l
Is the probe plugged tightly into its socket?
l
Is the Cook Power set where it should be?
l
Is the Meal Sensor set at the end tempera-
ture you want?
If the lower oven will not operate:
l
Is the Oven Selector turned to CI setting
[BAKE or BROIL, but not TIMED]?
l
Is the Oven Temperature Control turned to a
temperature setting?
If surface unlts will not operate:
l
Have you checked main fuse or circuit
breaker box?
l
Are surface units plugged in all the way?
l
Do the control knobs turn?
If surface unlt knob or knobs will not turn:
l
Did you push in before trying to turn:
l
Is the spring replaced as shown on
page1 8?
If sol1 is visible on continuous-cleaning oven
finish:
l
The special finish is designed to gradually
reduce oven soil during normal baking
or roosting. It is not designed to keep your
oven spotlesssonly presentably clean.
l
If you broil offer-, you may see oven soil.
l
The door is cooler than oven walls. Soil will
be more visible on the door than other
areas in the oven. See page 21, “Hand
Cleaning.”
If cooking results aren’t what you expect:
l
Is the range level?
l
Are you using pans recommended in the
Cooking Guide?
l
If baking, hove you allowed I1 2 to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
l
Does the oven temperature seem too low or
too high? See page1 3, “Adjusting the oven
temperature control.”
l
Have you preheated the oven as the recipe
calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe from a
reliable source?
l
Do the cooking utensils hove smooth, flat
bottoms?
l
Do the cooking utensils fit the surface unit
being used?
See the Cooking Guide for more information
on cooking problems and how to solve them.
23